Client Services Representative

biBerk, a Berkshire Hathaway company, has been experiencing substantial growth since it started…and is anticipating even more growth to come! We are an internet-driven company that offers business insurance, such as workers’ comp, liability, commercial auto and umbrella policies. We are looking for enthusiastic service professionals to join and grow with our team!

Job Responsibilities

The Client Services Representative will be responsible for, but not limited to:

Maintaining industry leading service standards

Timely handling of inbound calls and emails

Availability and dependability

Highly focused on a total team environment

Qualifications

We are looking for candidates with the following qualifications:

Customer service experience

Current P&C License preferred but not required

Experience in the insurance industry

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company (“BHDIC”), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Some highlights of our benefits are:

Great work environment with growth opportunity

Subsidized downtown parking (for in-office positions)

Competitive compensation

Generous amounts of vacation and sick time

Closed on major holidays

401(k) with company match

A fantastic healthcare package

Tuition reimbursement after 6 months of employment

Service recognition after 5 years of employment

In accordance with pay transparency laws and regulations, the following good faith starting compensation is being provided.  The starting compensation for this position is $19.00 per hour plus commission and/or incentive pay potential.  Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.