Crisis and Stabilization Case Manager

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put our heart and soul into everything we do.

We are seeking a Case Manager to join our team in Wilkes Barre, PA.

Earn $21.96/hr!

Position Details

Perform phone triage, verbal de-escalation, and assessment to determine appropriate response to the initial referral

Core responsibilities will include providing short term case management and coordination of services and community resources

Assist individuals in obtaining and maintaining basic living needs and skills related to housing, food, psychiatric and medical care, transportation, socialization, education, and employment, in a manner that is clinically appropriate

Act as a liaison with family, service providers, and community supports and services

Be the subject matter expert on community resources and service delivery systems

Provide support within three days of the initial crisis event to ensure appropriate linkage and coordination has been started

Provide necessary coordination to ensure appointments and linkages to resources occur within 7 days of initial crisis event

Respond to urgent/emergency (non 911) calls and provide crisis interventions, risk assessment, safety planning, and make linkages to appropriate levels of care of community resources

Quickly establish therapeutic relationships with the individual and/or family being served utilizing trauma informed care approaches and recovery orientated best practices

Develop short term goal plans in conjunction with the individual and/or family

Educate and provide support to the individual and/or family on their rights and how to navigate the mental health and legal system

Complete all paperwork in a timely and accurate manner

Attend activities that help educate the community and surrounding service system on the MCRSS program and the benefits it can provide to the individuals, families, and community

Demonstrate trauma informed care practices and recovery-oriented approaches in all interactions

Demonstrate culturally competent skills in daily interactions with team, individuals served and stakeholders

Follow all Merakey policies including but not limited to standards of conduct, confidentiality requirements, standards of professional behavior

Other duties as assigned

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.

Retirement plan — both pre-tax and Roth (after-tax) options available for employee contributions.

DailyPay — access your pay when you need it!

On the Goga well-being platform, featuring self-care tools and resources.

Access Care.com for backup childcare, elder care, and household services.

Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).

Tuition reimbursement and educational partnerships.

Employee discounts and savings programs on entertainment, travel, and lifestyle.

Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package – https://www.merakey.org/careers/benefits

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!