Trade Operations Custom Client Consultant

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

 

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

 

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

 

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Responsible for acting as the primary interface with the client to establish all connectivity between organizations. Organizes all internal and external project related activities to ensure a timely and smooth client implementation process. Experienced senior professional and mid-level contributor, may also perform supervisory or junior level management role. Typically individual will have 4 or more years of experience.

Job Responsibilities:

The Trade Operations Custom Client team coordinates custom technology solutions for clients when out of the box solutions are not sufficient. The work involves defining business requirements, vetting requests with technology teams, supporting testing processes, and adherence to change management requirements and policies required to move new solutions into system production environments. The candidate should be an experienced professional and mid-level contributor able to work with senior leaders and quickly adapt to changes in process, requirements, and available solutions.

Required Skills:

Excellent communication skills

Ability to manage timelines, display sound judgement, and identify points for escalation using active listening.

Collaborative, experienced in working with business partners to achieve goals and successfully complete projects and initiatives.

Good organizational and time management skills

Critical thinking and problem-solving skills

Experience with MS Office

Desired Qualifications:

Experience with Trade & Supply Chain Finance

Project management experience

Portuguese language fluency

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

40