Medical Receptionist

Job Details

Level:    Experienced

Job Location:    Scranton Lackawanna – Scranton, PA

Position Type:    Full Time

Education Level:    High School

Salary Range:    $19.00 – $20.00 Hourly

Travel Percentage:    None

Job Category:    Health Care

Description

About CleanSlate:

 

Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you’ll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your role is essential in creating a welcoming, efficient, and compassionate experience for every patient. Step into a career with purpose—where each day, your support helps change lives.

What You’ll Do:

 

As a Medical Receptionist, you’ll be the first point of contact for patients and visitors—setting the tone for a positive care experience. You’ll manage front desk operations, patient check-ins, and scheduling, playing a key role in our day-to-day flow and operational success.

Key Responsibilities:

Greet patients with warmth, compassion, and professionalism

Confirm and update insurance and demographic details at each visit

Schedule and coordinate provider appointments, adjusting as needed

Assist patients who missed appointments to encourage treatment continuity

Handle prior authorizations and explain patient financial responsibilities

Distribute, verify, and scan forms, including handbooks and intake documents

Collect co-pays and process payments; set up payment plans when needed

Maintain a clean, organized front office and uphold patient confidentiality

Provide courteous, effective communication by phone and in person

Participate in team huddles and contribute to a supportive work environment

What We’re Looking For:

High School Diploma required; Associate degree preferred

1+ year of experience in a fast-paced medical office required

Customer service and/or healthcare experience strongly preferred

Proficient with EMRs, Microsoft Office, and phone systems

Strong communication, attention to detail, and organizational skills

Compassionate mindset and a desire to support patients in recovery

Why CleanSlate?

Monday–Friday schedule

Generous PTO, floating holiday, and paid company holidays

Medical, dental, and vision benefits + 401(k) with company match

Company-paid life and disability insurance

Be part of a mission-driven team making a real impact

Ready to greet your next opportunity with purpose? Apply now and grow with CleanSlate Centers.

Qualifications