Center of Excellence Program Manager

Job Details

Job Location:    Wilkes Barre PA – Wilkes Barre, PA

Position Type:    Full Time

Salary Range:    $80000.00 – $85000.00 Salary

Travel Percentage:    Up to 25%

Description

About CleanSlate:

At CleanSlate Centers, we are committed to transforming lives through evidence-based addiction treatment. Our Centers of Excellence (COE) Care Management Team plays a critical role in helping patients overcome barriers, connect with vital services, and find hope in recovery. As the COE Program Manager, you will lead a passionate team that brings peer recovery support and care coordination directly into communities—building bridges to recovery and empowering lives.

The Role:

The COE Program Manager oversees the day-to-day operations of our Centers of Excellence program. In this leadership role, you will guide, train, and support a team of Certified Recovery Specialists and Care Coordinators while promoting the integration of recovery support services into the patient experience across CleanSlate centers. This is a dynamic, hands-on role ideal for someone who thrives in collaborative environments and is committed to advancing recovery services in behavioral healthcare.

What You’ll Do:

Manage the COE Care Management Team, providing regular supervision, guidance, and development opportunities

Ensure seamless coordination between patients, staff, and community partners for effective recovery support

Facilitate team learning through quarterly COE collaboratives and customized training sessions

Monitor and audit documentation and program data to ensure compliance and drive quality improvement

Serve as a liaison between COE staff, Center Managers, and Center Medical Directors

Support integration of behavioral health and recovery support services into all aspects of patient care

Provide on-call support as needed to Certified Recovery Specialists

Champion a culture of shared learning, collaboration, and continuous improvement

Maintain alignment with regulatory standards, payer expectations, and organizational protocols

What We’re Looking For:

Bachelor’s degree in Human Services or a related field (Chemical Dependency, Social Work, Counseling, Psychology preferred)

3+ years of experience in a human services or substance use treatment setting, including supervision and program planning

Active Certified Recovery Specialist Supervisor (CRSS) Certification required

Knowledge of community resources, referral networks, and peer support integration

Experience in case management or care coordination strongly preferred

Excellent communication, organizational, and leadership skills

Ability to manage multiple priorities, provide clear supervision, and work independently

Valid driver’s license and ability to travel between sites as needed

Why CleanSlate?

Monday–Friday schedule – no weekends or major holidays

Generous PTO, floating holiday, and paid company holidays

Medical, dental, and vision benefits + 401(k) with company match

Company-paid life and disability insurance

A mission-driven culture where your leadership helps shape the future of recovery

Lead with purpose. Apply today and help build a system of support that makes recovery possible for every patient we serve.

Qualifications