Career Advisor

Overview:

Title: Career Advisor

Classification: Non-Exempt

Salary: $45,000 year

 

Scope of Position: Provide case management and career counseling to customers. Provide support

and assistance in all areas related to gaining and/or retaining employment and career advancement.

 

Responsibilities:

Essential Functions:

• Provide individualized assessment of work, family and personal development needs and

opportunities

• Determine WIOA eligibility and accurately complete required documentation for enrollment

• Build professional one-on-one working relationships with customers to assist in eliminating

challenges that are hindrances to obtaining and retaining employment

• Provide referrals to appropriate community service or social service agencies when needed

• Convince customers to participate in and follow through with planned activities as outlined in

contract with funding agency

• Oversee customer activities and assist with workshop schedules

• Create solutions to customer attendance problems

• Maintain organized database of customers and keep detailed documentation of all contacts.

Maintain customer files as specified by contractor.

• Share information with appropriate staff and/or funding agencies

• Provide consistent and comprehensive case management follow-up and retention services,

ensuring that post-placement contacts are made as required by specific contract and

accommodating customer work schedules

• Document all participant contacts and activities in case progress notes

• Assist in the preparation of project reports as needed

• Ensure that positive outcomes and goals are met as required by contract

• Work with the team on implementing processes that increase customer engagement

• Other opportunities as available

 

Qualifications:

 

Education and Experience Requirements:

• Career counseling experience

• Ability to prioritize tasks and document visits and contacts

• Demonstrated telephone, computer and written communication skills

• Ability to maintain flexibility as needs of contract or contractor require

• Bachelor’s degree in Education, Social Work, Human Resources or a related area

• Knowledge of Microsoft Office programs

• Driver’s license required