Electronic Banking Representative I

Description

Perform electronic banking functions, including setup, configuration, maintenance, and customer support of online banking products, i.e. NetTeller, Bill Pay, Cash Management, Mobile Deposit, etc.

Monitor and research fraud alerts.

Perform a variety of computer operation duties by conducting specific system checks, evaluating problems, and proposing and implementing solutions.

Process incoming and outgoing ACH files, and support Cash Management customers.

Assist in processing of third-party business payments.

Perform transaction proof duties to ensure the processing of items by the end of the day.

Perform a variety of bank statement and notice-related duties, as well as sorting and processing mail.

Constructively interact with co-workers.

HOURS will average approximately 40 per week. This position is budgeted for 2,080 hours per year.

Requirements

Proficient in Microsoft Office Suite and related program software.

Proficient with or the ability to quickly learn position-related software, including AS/400 system.

Ability to effectively use general office equipment.

Electronic banking and computer hardware experience.

Associate degree or equivalent educational experience. (preferred)

Familiarity with Online and Mobile Banking applications, a plus.

BENEFITS: Comprehensive benefit package to include:

Health, dental, and vision benefits

401k w/ company match

Paid time off; paid holidays

Group and voluntary life insurance and disability insurance

Aflac supplemental plans

Employee Assistance Program

Our goal is to support the growth of the communities we serve. First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees’ future, and recognize hard work.

First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.