Manager of Concessions- Zulu Grille

Welcome to the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a major employer, we provide thousands of jobs and career growth opportunities while delivering exceptional service. Our associates take care of millions of guests each year, making every visit special.

Beyond our walls, we’re making a difference. Through our partnership with charity: water, we’re committed to bringing clean water to one million people in Africa.

Concessions Manager – Zulu Grille

Kalahari Resorts & Conventions is seeking a Concessions Manager – Zulu Grille. We are seeking an experienced and energetic Manager to help lead our fast-paced, high-volume concession outlet. This role supports daily front-of-house and back-of-house operations, ensures consistent food quality and speed of service, and provides strong leadership for a team handling grab-and-go, quick-serve, and volume-based food production. The ideal candidate thrives under pressure, leads by example, and maintains high standards in cleanliness, safety, and execution.

Must be available for nights, weekends, holidays, and peak business periods

Salary Range – $70,000 – $85,000 based on experience.

Key Responsibilities

Oversee daily BOH operations, including prep, service, and closing in a high-volume setting

Lead kitchen team in executing standardized recipes and maintaining food quality

Ensure fast ticket times, clean workspaces, and food safety compliance

Assist with scheduling, labor management, and controlling food costs and waste

Coordinate with FOH and expo for smooth service and guest satisfaction

Support training and onboarding of new team members

What We’re Looking For

General food & beverage knowledge required

Minimum 3 years of progressive management experience in a hotel, resort, or quick services. settings preferred.

Experience with high volume operations more than $5MM +

General knowledge and understanding of P&L statements.

Prior restaurant or fast-food experience and staff supervision required

At least 2 years of directly related experience strongly preferred

Ability to remain fluid in high stress situations.

Bilingual English and Spanish speaking.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

Career growth opportunities with promotion from within

401(k) matching, paid time off, and holiday compensation

Health, dental, and vision coverage for full-time associates

Employee appreciation events, discounts, and perks at all resorts

Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers and by USA TODAY as the #1 Best Indoor Water Park. These awards reflect our commitment to both our guests and team members.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering incredible guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Current locations include Wisconsin Dells, WI (2000), Sandusky, OH (2005), Pocono Manor, PA (2015), Round Rock, TX (2020), and Spotsylvania County, VA (2026).

Kalahari Resorts & Conventions is an Equal Opportunity Employer.