Dispatcher – Wilkes Barre, PA.

3rd Time Express LLC is an independent contractor who is looking to hire a Dispatcher for the Wilkes Barre, PA, area.

 

Job Description

We are looking for a reliable Dispatcher to act as a communication point for our drivers and customers. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in stressful situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.

Responsibilities

Receive calls and record significant information

Address problems and requests by transmitting information or providing solutions

Receive and dispatch orders for products or deliveries

Prioritize calls according to urgency and importance

Use phone or computer to send crews, vehicles or other field units to appropriate locations

Monitor the route and status of field units to coordinate and prioritize their schedule

Provide field units with information about orders, traffic, obstacles and requirements

Enter data in computer system and maintain logs and records of calls, activities and other information

Help Station Manager with administrative duties

 

Requirements

Must be at least 23 years of age.

Must have valid driver’s license with no restrictions

Must pass a background check, drug screen and have a clean driving record.

Must be able to work full-time hours – Monday through Friday.

 

Skills

Proven experience as dispatcher or relevant position

Fast typing with experience in data entry

Proficient in English (oral and written)

Outstanding organizational and multitasking abilities

Active listener with excellent communication skills

Sound judgement and critical thinking

High school diploma

 

Benefits

401(k)

Dental insurance

Health insurance

Vision insurance

 

We look forward to meeting you.

-Recruiting Department.