Community Health Outreach Specialist- Scranton, PA

Position: Community Health Outreach Specialist – Scranton, PA

The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them

access Monogram Health’s medical professionals.

Roles and Responsibilities

Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health

program and/or ensure they are accessing the program’s benefits

Communicate the benefits of the Monogram Health program to eligible members and overcome objections

Extensive daily driving required – most of the day is spent visiting community members, in their home, and connecting them with care providers

Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to the program and ensure the initial enrollment appointment is scheduled and successfully complete

Position Requirements

The position is located in Scranton, PA

Heavy Travel – most days driving to patient homes

Valid driver’s license

2+ years’ experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns

Experience with Salesforce and Microsoft Office required

Bachelor’s Degree preferred but not required

2+ years B2B sales experience required

Benefits

Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the

delivery of kidney care

Competitive salary and opportunity to participate in the company’s bonus program

Comprehensive medical, dental, vision and life insurance

Flexible paid leave and vacation policy

401(k) plan with matching contributions

Salary range: $60,000-90,000 *with commissions included*

About Monogram Health

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present – such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. Monogram Health is based in Nashville, Tennessee, operates throughout 37 states, and is privately held by Frist Cressey Ventures, Norwest Venture Partners, TPG Capital, as well as other leading strategic and financial investors. To learn more about Monogram Health, ranked by Inc. Magazine as 2024’s No. 3 fastest growing private company in the United States, please visit here.